Contact Us

Ombudsman Support

Customer Service Center
Speak with a National Case Manager:
Phone: 1-800-336-4590 Option 1
Service Hours: M-F 8:00 AM - 6:00 PM
(except Federal Holidays)

IT Support

Help Desk
Speak with a Technician:
Phone: 1-800-336-4590 Option 3
Support Hours: M-F 8:00 AM - 5:00 PM
(except Federal Holidays)

Public Affairs

Media Inquiries
Service Hours: M-F 7:30 AM - 4:30 PM
(except Federal Holidays)


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